ADVICE.

For many Licensed Community Association Managers (LCAMs) and Commercial Property Managers, coordinating roof repairs can be time-consuming, unpredictable, and difficult to budget for. That’s why Phoenix Roofing Services developed the Master Service Agreement (MSA) — a proactive solution that simplifies repairs, stabilizes costs, and speeds up response times for the communities you manage.

What Is a Master Service Agreement?

A Master Service Agreement is a standing contract between your community or property management company and Phoenix Roofing Services that outlines standard pricing, service types, and repair procedures for your buildings.

Once in place, managers can issue work orders directly — without the delays or uncertainty of obtaining new bids for every repair 

How It Works

Each agreement includes:

• Annual roof inspection with a full written report and recommendations.

• Standardized repair pricing for common roof systems — shingle, tile, flat (modified bitumen or TPO).

• Transparent pricing for non-standard work billed at a fixed day rate per crew.

• Clear terms for change orders, payment, permitting, and warranty coverage .

This structure provides the predictability and control community managers need — while ensuring repairs are completed promptly and professionally.

The Benefits for LCAMs & Property Managers

1. Cost Control

Standard pricing eliminates surprises and simplifies budget forecasting for annual maintenance plans.

2. Faster Response

Because pricing and terms are pre-approved, repairs can begin immediately after a service request — often within 24-48 hours.

3. Simplified Administration

No need for repetitive bidding or contract drafting. Work orders are tracked, documented, and invoiced per agreement.

4. Consistency & Quality

Every service is performed by Phoenix Roofing Services in-house technicians, ensuring uniform workmanship across all buildings in your portfolio.

5. Compliance & Protection

Our agreements clearly define permitting procedures, warranty terms, and insurance coverage — including A+ rated insurance policies with $5M excess liability protection.

Why This Matters

Unplanned roof repairs often create frustration for property managers — unexpected costs, delays, or miscommunication between vendors and boards. With an MSA in place, your roofing partner becomes an extension of your management team, not just a vendor. You gain a reliable system for maintenance, accountability, and transparency.

Ready to Simplify Your Roofing Program?

Phoenix Roofing Services proudly serves Orange, Seminole, Osceola, Lake Counties and surrounding Central Florida communities.

To request a Master Service Agreement or learn more about how it can streamline your operations, contact our team today.