PRIVACY POLICY.

At Phoenix Roofing Services, we are committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with our services.

  • Data Collection: We collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. This information may be collected via our website contact form, direct email or phone communication, project agreements, or other client intake methods.

  • Data Usage: We use your information solely for communicating project updates, customer service, scheduling confirmations, and appointment reminders. We do not send marketing messages via SMS.

  • Data Security: We take data security seriously and use secure storage and access protocols to protect your information from unauthorized access or disclosure.

  • Data Retention: We retain your information only while you are subscribed to our SMS service. You may request deletion of your data at any time.

  • Data Transfer & Unauthorized Sharing Prevention: We do not share, sell, or transfer your personal information to any external organizations or third parties under any circumstances. We have strict policies and procedures in place to prevent unauthorized sharing or disclosure of your data. Unauthorized sharing of user data is strictly prohibited.

    Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

  • MESSAGE AND DATA RATES MAY APPLY: Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.

  • Message Frequency: Messages may be recurring. Frequency depends on your service needs and project activity.

  • Help / Support Contact: You may contact Phoenix Roofing Services at (321) 420-0925 or office @phoenixroofingservices.net for assistance or to opt out.

  • Opt-Out: You may opt out of SMS messages at any time by:

    • Texting or calling us directly

    • Emailing office @phoenixroofingservices.net

    • Replying STOP or CANCEL to any text message or email

    Once unsubscribed, you will receive a final confirmation message, and we will remove your number from our system within 24 hours.

  • Help Messages: You can reply HELP at any time to receive our contact information, including our phone number, email, and website link.

  • Non-Sharing Clause: Phoenix Roofing Services does not share your data with third parties for marketing purposes. We will never sell, rent, or share collected mobile numbers or consent data. All SMS opt-in information is kept strictly private and used only for its intended purpose

  • Messaging Terms and Conditions: By providing your phone number and agreeing to receive texts, you consent to receive text messages from Phoenix Roofing Services, from (321) 420-0925 regarding customer care. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at (321) 420-0925 or office @phoenixroofingservices.net. Mobile opt-in information is never shared with third parties.